Help

Shipping Time (USA)

Orders are usually shipped the next day and are delivered within 3 business days.

Backorders

If an item is listed as backordered, it is currently in the process of being restocked. It can take anywhere from 2 to 4 weeks for backordered items to ship.

If your order includes backordered items, items that are in stock may ship first, so you will receive the order in two shipments. Sometimes, your order will not be shipped until the backordered items are also restocked.

International Orders

Store prices are in US Dollars. When paying via PayPal, your local currency will be automatically converted to USD.

We ship worldwide. International orders usually take about 3 weeks for delivery. In certain cases, it can take 4 weeks or longer due to customs in certain countries. If your order takes longer than a month to arrive, please feel free to contact support.

In order to make international shipping affordable, we use a shipping method that doesn’t include tracking info.

When entering your address, please use the English-equivalent spelling of your address for faster processing time.

Keychain Quality

All keychains come with a protective film that can be removed with your fingernail. Before you remove the protective film, it may appear as though the keychain has scratches or blemishes – rest assured that the keychain itself is not damaged, and it should look great after removing the protective film.

Support

Have questions or need help with your order? Contact us at the following address:

[email protected]

(If asking about an order, please include your order number in the message.)